Shipping Policy 

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays).

• Orders placed after business hours or during holidays will be processed on the next working day

• You will receive a confirmation email once your order has been shipped

2. Shipping Destinations
We currently ship to:

• France

• European Union countries

3. Shipping Methods & Delivery Times
Delivery times vary depending on your location:

• France: 2–5 business days

• European Union: 3–10 business days

Please note that these are estimated delivery times and may vary due to external factors.

4. Shipping Costs
Shipping costs are calculated at checkout based on:

• Destination

• Weight and size of the package

Free shipping may be offered on selected orders or promotions.

5. Order Tracking
Once your order is shipped, you will receive a tracking number (if applicable) to follow your delivery.

6. Delivery Issues
If you experience any issue with your delivery:

• Lost package: Contact us if your order has not arrived within the expected time frame

• Damaged package: Notify us within 48 hours with photos

We will work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Address
Please ensure your shipping details are correct at checkout.
Arty Decoupage can't be held responsible for:

• Delays or losses due to incorrect or incomplete addresses

Additional shipping fees may apply for resending orders.

9. Contact
For any shipping-related questions, please contact us: artydecoup@gmail.com