Terms & Conditions
1. Company Identification
This website, Arty Decoupage, is operated by:
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Olympia Marketing Group
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22 Rue Albert 1er, Menton, France
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Nr 502528750
2. Purpose
These Terms and Conditions define the rights and obligations of the parties in the context of online sales of products offered by Arty Decoupage.
3. Products
Products are described as accurately as possible (photos, descriptions, features).
Images are non-contractual.
Products include:
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decoupage supplies
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silicone molds
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decorative papers
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craft accessories
4. Prices
Prices are indicated in euros (€):
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All taxes included (TTC)
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Excluding shipping costs
Arty Decoupage reserves the right to change prices at any time.
The applicable price is the one at the time of order.
5. Orders
Any order placed on the website implies full acceptance of these Terms and Conditions.
The customer must:
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Verify the accuracy of provided information
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Validate the order before payment
Arty Decoupage reserves the right to refuse any order in case of previous disputes.
6. Payment
Payment is due immediately upon ordering.
Accepted payment methods may include:
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Credit/debit card
All transactions are secured via certified payment systems.
7. Delivery
Products are delivered to the address provided by the customer.
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Delivery times are indicative and may vary
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Customers will be informed in case of delay
Arty Decoupage is not responsible for delays caused by carriers.
8. Right of Withdrawal
In accordance with EU consumer law:
Customers have 14 days from receipt of the order to exercise their right of withdrawal without providing any reason.
Conditions:
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Products must be unused and returned in original condition
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Return shipping costs are borne by the customer
Refunds will be issued within 14 days after receiving the returned items.
9. Returns and Refunds
Please refer to the Refund Policy available on the website.
10. Legal Guarantees
Products are covered by:
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Legal guarantee of conformity (Articles L217-3 and following of the French Consumer Code)
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Warranty against hidden defects (Articles 1641 and following of the French Civil Code)
11. Liability
Arty Decoupage shall not be held liable for:
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Damage resulting from improper use of products
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Website interruptions or technical issues
12. Personal Data
Collected information is necessary for order processing.
In accordance with GDPR, customers have the right to:
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Access
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Rectify
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Delete their data
To exercise these rights please send an email to: artydecoup@gmail.com
13. Intellectual Property
All elements of the website (texts, images, logo, design) are protected.
Any reproduction is prohibited without prior authorization.
14. Applicable Law
These Terms are governed by French law.
In case of dispute, an amicable solution will be sought before legal action.
15. Mediation
In accordance with consumer regulations:
Customers may use a consumer mediation service free of charge.
European platform:
https://ec.europa.eu/consumers/odr/